ZS ZAIDYN Technical Consultant
We are seeking a hands-on ZS ZAIDYN Technical Consultant to support and optimize commercial technology platforms within a pharmaceutical, biotechnology, or life sciences environment.
Key Responsibilities:
- Administer, support, and enhance the ZS ZAIDYN platform and related commercial technology ecosystem.
- Manage and support commercial data flows, integrations, data quality initiatives, and Master Data Management (MDM) processes.
- Troubleshoot system, integration, and data issues across commercial platforms and third-party data sources.
- Gather and translate business requirements into technical solutions, configurations, and enhancement requests.
- Collaborate closely with Commercial Operations, Sales Operations, Marketing, IT, and external vendors to ensure platform reliability and performance.
- Support onboarding and integration of commercial data sources, ensuring accuracy and consistency across systems.
- Coordinate testing, validation, deployment, and post-production support activities.
- Maintain technical documentation, support processes, and system configurations.
- Drive day-to-day operational support while identifying opportunities for process and platform improvements.
Required Qualifications:
- Hands-on experience administering, supporting, or configuring ZS ZAIDYN within a pharmaceutical, biotechnology, or life sciences organization.
- Strong understanding of commercial technology platforms, commercial data architecture, integrations, data flows, and Master Data Management (MDM).
- Experience supporting commercial operations technology environments and related data ecosystems.
- Ability to work directly with business stakeholders to gather requirements and translate them into executable technical solutions.
- Proven ability to operate independently in a fast-paced, high-growth environment.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience coordinating with cross-functional teams and third-party vendors.
Preferred Qualifications:
- Experience with Veeva Commercial CRM, PromoMats, and/or Veeva MedComms.
- Familiarity with commercial healthcare and life sciences data sources and platforms, including Specialty Pharmacy data, MMIT, and Salesforce Marketing Cloud.
- Experience supporting commercial analytics, field force effectiveness, customer engagement, or omnichannel technology initiatives.
- Prior experience in a contractor or consulting capacity supporting multiple stakeholders and priorities.
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
