We have partnered with our client in their search for a Workers' Compensation Claims Analyst. This consultant will support a multi-jurisdictional workers' compensation program by managing, tracking, and analyzing employee injury claims. The position will help ensure claims are reported, investigated, documented, and resolved promptly and in accordance with applicable state requirements and organizational policies.
This is a hands-on role within a fast-paced, field-oriented organization. The Claims Analyst will collaborate with injured employees, supervisors, third-party administrators, insurance carriers, Human Resources, safety personnel, and outside counsel.
Responsibilities
- Coordinate the intake, reporting, investigation, and follow-up of work-related injury and illness claims.
- Assess claim classifications, including first aid, medical-only, lost-time, and controverted claims.
- Support internal investigations to identify root causes and assist with claim acceptance or denial determinations.
- Serve as a primary liaison among injured employees, supervisors, third-party administrators, and insurance carriers.
- Monitor claim activity and maintain timely, accurate documentation and communications.
- Provide relevant claim updates to field leadership and safety personnel.
- Coordinate return-to-work programs and modified-duty assignments.
- Work with outside counsel to document and support the defense of disputed or controverted claims.
- Collaborate with Human Resources to support compliance with applicable employment laws.
- Complete administrative claims activities, including state board forms, light-duty offer letters, check requests, invoice processing, and mail handling.
- Support safety and risk management initiatives.
- Contribute to projects that advance organizational safety objectives.
- Perform additional related responsibilities as assigned.
Required Qualifications
- At least two years of workers' compensation claims management experience.
- Working knowledge of workers' compensation claims practices.
- Familiarity with applicable OSHA rules and regulations.
- Experience coordinating with third-party administrators, insurance carriers, and internal stakeholders.
- Ability to manage claim documentation, follow-up activities, and communications accurately and promptly.
- Strong written and verbal communication skills.
- Highly motivated, organized, and able to work effectively with limited supervision.
- Proficiency with Microsoft Office applications.
- Authorization to work in the United States without employer sponsorship.
Title: Workers Compensation Analyst
Location: Onsite, Atlanta
Compensation: $35-$40/hr
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
