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Voice Automation Engineer

Date Posted: 11/20/2023

Job #1663657
New York, New York

We have partnered with our client in their search for a Voice Automation Engineer. 


  • Research and conduct technical studies/evaluations on vendor products as well as on current and emerging technologies; they recommend appropriate investments in the company's network infrastructure, related communication technologies, and equipment.
  • Automate voice solutions utilizing python.
  • Analyze highly complex network-related requirements and develop high-level and complimentary detailed technical design documentation that supports an overall business solution for the client.
  • Provide solution engineering for voice, video, collaboration tools and network infrastructure tasks and issues reported by user support desk
  • Work on assigned voice/video and network infrastructure projects
  • Provide support during system installations across all sites
  • Provide support to other Systems Infrastructure teams during project implementation
  • Maintain inventory of network and telecom devices and services

Skills Required

  • Candidate should have extensive technical and hands-on knowledge on Cisco Unified voice communication infrastructure and skills to design, engineer, support, troubleshoot, configure, and install voice, video endpoints and collaboration tools
  • Candidate should have previous experience working in network infrastructure areas preferably in a financial institution
  • Candidate should have experience in trading floor voice and recording systems
  • Experience with Python and Automation. 
  • Extensive knowledge on Cisco Unified communication components such as communication manager, video communication servers, meeting servers, telepresence management servers, collaboration tools and endpoints
  • Extensive knowledge on engineering, configuration and troubleshooting of Cisco Call manager voice and video endpoints, voice gateway routers, PSTN access.
  • Extensive knowledge on configuration and troubleshooting of Cisco expressways, TMS, CMS infrastructure.
  • Knowledge on engineering and configuring of Cisco switches, routers and firewalls
  • Knowledge of routing protocols EIGRP, BGP, NAT, LACP, CDP, UDLD, VPC, DNS, DHCP
  • Knowledge on engineering and troubleshooting networking issues OSI layers 1-7 across voice, video networks
  • Knowledge on network management platforms: Solarwinds, Cisco Prime Infrastructure, Cisco Prime Collaboration and Assurance
  • Ability to support and engineer new solutions for mixed data, voice, and video networks
  • Ability of performing and complete tasks and projects independently
  • Ability to perform copper and fiber cable structure work
  • Late night and weekend work will be required.



  • Network Voice Engineer  
  • NYC
Client Industry
  • Financial Services
  • $75-$82/hour 

Apply Now

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