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UKG HRIS Administrator

Date Posted: 6/7/2024

Job #1666249
Contract
Memphis, Tennessee

We have partnered with our client in their search for a UKG HRIS Administrator

The Human Resources Information System (HRIS) Administrator will support and maintain all aspects of UKG including but not limited to, Onboarding, Manager Self Service (MSS), workflow management, system configuration and security role maintenance.

Job duties include, but are not limited to:

  • Provide Tier 1 and above support for end users through ticketing system
  • Oversee and maintain optimal function of the UKG Onboarding Gateway, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules
  • Provide technical support, troubleshooting, and guidance to HRIS users
  • Manage audits related data changes and new hires
  • Support HR projects and initiatives that impact UKG
  • Assist with onboarding activities to include onboarding of acquisitions
  • Manage and troubleshoot Manager Self Service (MSS) and other configuration as needed
  • Consult with UKG support through Case Management and Back Office as needed
     
Requirements:
  • High School Diploma required, Bachelor’s degree preferred; human resources or related discipline preferred 3-5 years of HRIS experience, including UKG
  • Robust knowledge of UKG Pro including Back Office and Onboarding processing
  • In lieu of degree 2 - 4 years of experience in a Human Resources role
  • Experience with Tier 1 support in managing end users requests and inquiries via ticketing system
  • Solid verbal and written communication skills with the ability to form relationships with employees at all levels
  • Good communication and interpersonal skills, comfortable with presenting information and providing excellent customer service
  • Some problem-solving orientation with enthusiasm for digging into data and information issues
  • Experience with Google products is a plus

Title: UKG HRIS Administrator

Location: Remote

Client Industry: Retail

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