IT SUPPORT TECHNICIAN
Dallas, TX
Korn Ferry Interim is hiring for an IT Helpdesk Technician. This is a great opportunity for someone who wants to get their foot into the door with an established, enterprise IT department.
What You'll Do:
- Provide excellent customer service and support to local and remote users
- Assist Senior IT Support team members with managing project tickets
- Troubleshoot basic end user connectivity and account creation/resets
- Make outbound calls to follow up with users and ensure resolution satisfaction
- Respond to phone calls and email requests in a timely manner
Skills/Experience You'll Need:
- 3+ years of corporate IT Support experience (or related internship etc)
- Basic IT systems and technology knowledge in a Windows environment
- Basic Office product suite experience
- Excellent customer service skills
- Ability to ramp up quickly
- Ability to work independently
