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Technical Support Engineer

Date Posted: 2/25/2025

Job #1669028
Contract
Dallas, Texas

IT SUPPORT TECHNICIAN
Dallas, TX

Korn Ferry Interim is hiring for an IT Helpdesk Technician. This is a great opportunity for someone who wants to get their foot into the door with an established, enterprise IT department.

What You'll Do:

  • Provide excellent customer service and support to local and remote users
  • Assist Senior IT Support team members with managing project tickets
  • Troubleshoot basic end user connectivity and account creation/resets
  • Make outbound calls to follow up with users and ensure resolution satisfaction
  • Respond to phone calls and email requests in a timely manner
Skills/Experience You'll Need:
  • 3+ years of corporate IT Support experience (or related internship etc)
  • Basic IT systems and technology knowledge in a Windows environment
  • Basic Office product suite experience
  • Excellent customer service skills
  • Ability to ramp up quickly
  • Ability to work independently

Apply Now

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