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Support Operations Analyst IV

Date Posted: 9/8/2023

Job #1630448
Plano, TX

We have partnered with our client in their search for a Support Operations Analyst IV


  • Process Re-engineering: Thorough knowledge of process development and re- engineering best practices in a business to business environment to review, develop, re-engineer, streamline, and implement business workflow processes to support the sales teams
  • Process Mapping and Design: Ability to gather input from diverse groups and develop current/future state process maps
  • Conceptual Thinking: Ability to make the complex simple or link together things not obviously related
  • Results oriented: Demonstrated initiative; delivers results; continuously improves; displays a dynamic approach, energy, and enthusiasm
  • Research and Analytical skills: Superior data gathering, analytical and problem-solving skills; highly skilled in evaluation of information gathered from multiple sources. Ability to reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish requests from the underlying true needs. Experience in Tableau, SQL, Alteryx considered strong assets
  • Strong oral presentation skills: Excellent verbal communication skills and the ability to interact professionally with a diverse group such as senior leadership, managers, and subject matter experts. Ability to clearly convey complex ideas in a straightforward manner

Skills Required

  • Detail oriented with the ability to consistently produce a high level of accuracy
  • Ability to understand the most impactful projects adapting quickly and effectively to changing environments and priorities
  • Ability to communicate to with all stakeholders levels
  • Ability to understand business, processes and systems to deliver business results

Support Operations Analyst IV


Financial Technology

Reference ID: 1630448


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