We are currently looking for motivated sales professionals seeking a challenging opportunity supervising a team of sales professionals to ensure sales targets are met, quality book of business is written, and quality control processes are in place.
Responsibilities:
- Supervises Advisors, DRC to ensure sales targets and related performance metrics are consistently achieved.
- Coaches and develops Sales Advisors, DRC through monitoring calls and analyzing performance data to provide effective coaching and feedback.
- Manages the individual performance of each Sales Advisor through individualized development plans, employee reviews, and progressive discipline, as appropriate.
- Contributes to a high performing culture by effectively communicating, fostering inclusion, and encouraging employee engagement.
- Ensures a high level of customer satisfaction. Reviews call surveys and answers customer inquiries and escalated calls.
- Interviews, makes hiring recommendations, and supports the onboarding process for new Sales Advisors. Makes promotional recommendations.
- Administers pay for performance salary recommendations.
- Reviews underwriting requests from Sales Advisors utilizing rules and guidelines in order to bind coverage.
- Authorizes exceptions to guidelines as warranted.
- Participates in project teams and focus groups to improve processes and identify/capitalize on opportunity areas and performs other tasks as assigned.
- May perform other related tasks as assigned.
- Responsible for satisfying ongoing continuing education (C.E.) requirements in order to maintain necessary P& C licensing.
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
