SOLUTIONS ARCHITECT - RETAIL/ECOMMERCE
A global retail organization is seeking a hands-on Solution (or Domain) Architect to lead the design and evolution of its retail and e-commerce technology landscape, primarily supporting the consumer products business. The Solution Architect will sit between strategy and execution, requiring deep retail/e-commerce experience, strong architectural judgment, and the ability to roll up sleeves in a small, fast-moving team.
Notes:
You will need to be technical/able to get hands on AND have experience working in the Retail/ Ecommerce space to be considered for this role.
6 month initial contract, paid USD per hour
Remote working from Brazil
You will need to be set up to freelance in Brazil
Responsibilities
- Own the end-to-end architecture for retail and e-commerce across physical stores and digital channels
- Design and evolve complex, composable, event-driven commerce architectures
- Actively contribute hands-on (design, troubleshooting, technical decision-making), not just documentation
- Anticipate risks and proactively prevent issues based on prior retail/e-commerce experience
You will lead and support initiatives including:
- New POS platform selection and integration
- E-commerce platform enhancements and integrations
- OMS and manufacturing/production execution enhancements in Europe
- Merchandise planning, replenishment, and inventory flows
- New in-store digital and mobile experiences
- Franchise retail architecture design
- Partner closely with business stakeholders, translating technical complexity into clear outcomes
- Coach and influence teams rather than direct through authority
- Support enterprise architecture governance and approvals where needed
Requirements:
- 5+ years as a Solutions Architect with a strong hands-on background in retail and e-commerce, from engineering through architecture
- Comfortable coding, designing, and troubleshooting when required
- Experience predicting and mitigating real-world retail/e-commerce failures
- Able to operate effectively in a small, agile team within a large enterprise
- International enterprise experience
- Exposure to multi-region retail/e-commerce (US & Europe)
- Experience working at the intersection of IT, business, and operations
- Coach and influencer mindset
- Humble, collaborative, and business-oriented
- Willing to "own the problem" regardless of boundaries
- Curious, continuously learning, and action-focused
Technology Stack (not all required)
- ERP: SAP ECC (R/3); S/4HANA exposure a plus
- E-commerce: Composable commerce architectures
- Platforms: CommerceTools, event-driven architectures
- Frontend: Next.js (or modern JS frameworks)
- CMS: Amplience (or similar)
- OMS: Sterling OMS
- Manufacturing/Execution: Plex (nice to have)
- Retail/POS: Oracle Micros Xstore or equivalent POS systems
- Merchandise planning/replenishment tools (e.g., RELEX)
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
