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ServiceNow Architect

Date Posted: Jan 23, 2026

Job #1684590
Contract
London, London, England

This is a fantastic opportunity to work with an industry-leading Transport client, to help deliver a Greenfield S-Now implementation.

This is an initial 6-Month contract, Inside IR35, and requires 3 days per week on-site in either London or Manchester, whichever is more accessible for you.

Please note, we are only accepting candidates who hold an active ServiceNow certification with the following:

  • CIS-Data Foundations (CMDB and CSDM)
  • CIS-ITSM

Key Responsibilities:

  • Lead the technical design and delivery of complex ServiceNow implementations and enhancements.
  • Collaborate with IT and Business stakeholders to translate requirements into high-quality solutions.
  • Support the ServiceNow Platform owner with day to day responsibilities
  • Provide technical leadership to ServiceNow developers, administrators, and engineers across multiple projects.
  • Drive the adoption of platform governance, security, and development standards.
  • Oversee the implementation of core and advanced ServiceNow modules (ITSM, ITOM, ITAM, HRSD, CSM, IRM, SPM etc.).
  • Lead the design of integrations with external systems (REST, SOAP, APIs, LDAP, SSO, etc.).
  • Ensure platform stability, performance, scalability, and compliance.
  • Act as the escalation point for complex technical issues and performance challenges.
  • Mentor, coach, and conduct technical reviews for development teams.
  • Stay current on ServiceNow roadmap, new releases, and industry best practices, advising leadership on strategic platform improvements.

Qualifications:

  • ServiceNow Certified System Administrator (CSA).
  • Multiple ServiceNow Certified Implementation Specialist (CIS) certifications (CIS-ITSM, CIS-ITOM minimum).
  • Experience with Agile/Scrum delivery in enterprise environments.
  • Exposure to cloud platforms (AWS, Azure) and enterprise ecosystems.

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