Senior UX Researcher

Senior UX Researcher I
When have you discovered a need your customer couldn't articulate?
Do you roll up your sleeves with designers, PMs, and engineers alike, working out findings from research ideating and solutions?
Join an innovative Clinical Solutions (CS) team as a UX Researcher. You'll play a crucial role in shaping user experiences by conducting impactful research, aligning with product objectives, and collaborating with designers, PMs, and engineers. Help us support health professionals by providing research insights about how they work with patients to understand the patient's care. Your expertise will bridge user needs with design solutions, fostering a user-centered culture within our dynamic teams.
We're seeking a skilled UX Researcher with the following capabilities:
Problem-Solving & Strategy:

• Collaborate with your squad to explore problems from multiple perspectives.
• Align research solutions with product strategy.
• Identify exploratory research opportunities with product leadership.
• Using research, determine what ideas best meet user and business needs
• Apply appropriate research methods to achieve goals.

Research Leadership & Execution:

• Develop an evidence-based mobile research strategy in partnership with cross-functional teams.
• Model excellence (not perfection) in user-centered research processes.
• Advocate for UX research best practices, especially for research on mobile devices.
• Efficiently iterate research within two-week sprint cycles.
• Use data to define and track key metrics, providing clear insights.

Customer Focus:

• Acquire a thorough understanding of customer mobile use cases and ensure their needs are addressed.
• Gain deeper knowledge of market segments and competitors.

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com