We're seeking a Senior UX Researcher to lead research for our internal back-office platforms, operational tools, and data-driven systems. You'll uncover user needs across complex workflows, translate insights into product direction, and help modernize the systems that power our business behind the scenes.
What You'll Do
- Lead end-to-end research for back office and operational products
- Conduct mixed?methods studies to understand workflows, data needs, and system challenges
- Map processes, identify friction, and recommend improvements for internal tools
- Partner with Product, Engineering, Data, and Operations to shape roadmaps
- Deliver insights that simplify complexity and guide modernization of legacy systems
- Present clear, actionable findings to influence strategy and design decisions
What You Bring
- 5+ years of UX research experience (internal tools or enterprise systems ideal)
- Strong qualitative and quantitative research skills
- Ability to break down complex workflows and communicate insights clearly
- Experience partnering with cross0- functional technical teams
- Comfortable working in data-rich, operations heavy environments
Nice to Have
- Experience with analytics platforms, SQL, or service design
- Background wealth management, financial services or another regulated industry.
Senior UX Researcher
Minneapolis, MN (hybrid)
12 month contract with potential for hire
$60-75/hr DOQ
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
