Our team creates world-class immersive digital experiences for the Company's premier vacation brands including Disney's Parks & Resorts worldwide, Disney Cruise Line, Aulani, a Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!
This role sits in the Disney Cruise Lines organization within Technology & Digital for Disney Experiences. It works closely with Enterprise Technology and WDI from across the company.
The System Sr. Administrator will report to the Manager of SE.
About The Role & Team:
We are seeking a highly skilled and motivated Systems Administrator to join a team responsible for maintaining the operational efficiency and reliability of both our shipboard and shoreside systems and services. In this role, you will work at the intersection of technology, guest experience, and operational excellence, ensuring that we continuously minimize downtime and optimize the performance of our infrastructure. You will also drive the seamless integration of advanced technologies in the cruise industry, aligning them with business needs and enhancing customer experiences.
This position requires a proven and experienced engineer in Automic or alternative job scheduling solutions (such as JAMS), with expertise in on-premise and cloud infrastructure, Windows Server, and Linux (RHEL). The ideal candidate will have strong skills in PowerShell, Linux bash scripting, and an automation-first mindset to streamline processes wherever possible. A solid understanding of OS-level concepts and high-level infrastructure architecture is essential.
The Systems Engineer will work closely with application teams to create, modify, refactor, and document Automic workflows across ships and shoreside environments. Our environment includes approximately 10 Automic instances and over 400 workflows. Responsibilities include reviewing workflows for consistency, resilience, and performance, migrating workflows from on-prem to cloud-based instances, provisioning new workflows, and supporting integration with ServiceNow and monitoring expansion.
Responsibilities
Skills Required
Preferred Skills
Education & Work Experience
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
