Lucas Group is North America's premier executive search and professional recruiting firm.
Currently, we are partnered with a global leader in petrochemical production and supply with production sites in six countries and four international markets in Dallas, Texas to identify a Senior Business Systems Analyst.
SUMMARY:
Are you passionate about connecting key business initiatives to technology solutions? Have you served as a liaison between the business and technical teams for multiple ERP implementations?
If so, we want to meet you!
Our client is looking for an energetic, team-player to proactively partner with stakeholders to understand their business objectives, operating model and processes. Through this business knowledge, the Senior Business Systems Analyst identifies areas where efficiency and productivity could be improved using business process improvements and technology solutions.
The successful candidate will act as a consultant to stakeholders, IT Teams, external service providers and vendors to ensure effective definition of and delivery of technology solutions that are adopted by users. Essential responsibilities include managing relationships, communications, business process development and analysis, data analysis, requirements definition, solution configuration, project coordination, documentation and training.
PRIMARY RESPONSIBILITIES:
- Develop and manage stakeholder relationships.
- Participate in regular business unit meetings to understand operational model, processes and business priorities
- Evaluate existing and future business requirements, industry trends, and best practices in relevant technology domains to proactively identify opportunities to assist in the continuous improvement of the assigned processes and solutions
- Work with cross-functional teams to design or re-engineer business processes and take ownership of their translation into design specifications, implementation and transition to operations
- Partner with key business units to consult on business needs and gain alignment on the delivery of the agreed upon projects including business case development, solution configuration and testing, and design of system integrations, reports and analytics.
- User documentation and training
- Analytics and decision making support
- Consider usability and data management during the system lifecycle
- Establish measures to ensure achievement of anticipated business outcomes
- Help to leverage regional assets (system elements, processes and reports) in a global way to reduce duplication of effort world-wide
- Provide input to the business capability driven roadmaps for the assigned portfolio, relevant company architecture and software development standards, procedures and initiatives
- Maintain strong connections with vendors to research new products and assess impact on application stack/architecture/support
- Provide guidance on IT capital budgets and project resource requirements
- Advise business owners on policies and procedures governing the use of business applications
- Maintain system documentation and ensure changes to solutions follow the company’s Management of Change process
QUALIFICATION REQUIREMENTS:
- University qualification in Information Technology/Science, MBA or a related field
- Minimum 10 years of experience as a Business Systems Analyst along with global project experience with cloud solutions
- Business System Analyst on at least 2 ERP implementations
- Proven track record implementing complex, large business projects using internal and external resources. Measures of complexity include global footprint, number/diversity of project participants/stakeholders, number of processes impacted, people impacted, technical complexity, project budget, etc
- Advanced business knowledge – speaks business language
- Highly developed stakeholder management skills including effective communication at all levels of the organisation (from individual contributor to CEO) and ability to develop and adapt communications based on audience
- Experience with the following disciplines: project management, business analysis, governance, testing, change management, incident management and business continuity/disaster recovery
- Knowledge of developing functional specifications
- Experience facilitating meetings and workshops e.g. requirements definition, etc.
- Strong analytical, problem-solving, administrative and organisational skills
- Works well in ambiguous situations with demanding customers
- Able to manage competing priorities from multiple customers in an effective and positive manner
- Strong team player with the ability to take the initiative and be proactive when resolving issues
- Experience working with Global teams in a multi-disciplined/ multi-functional team environment
- Knowledge of O365
