We have partnered with our client in the insurance sector on an opportunity for an experienced Senior Business Analyst to join a team delivering business and technology change initiatives. The role requires strong expertise in requirements gathering, process mapping, stakeholder management, and supporting successful solution delivery across complex environments.
Responsibilities
- Analyse and document current and future-state business processes using Microsoft Visio.
- Facilitate workshops and stakeholder sessions to gather and define business requirements.
- Create and maintain user stories, acceptance criteria, process flows, and requirements documentation in Jira.
- Support testing activities, including test case development, execution, defect management, and UAT.
- Work closely with business stakeholders and technical teams to ensure solutions meet business objectives.
- Manage and track change requests through agreed governance processes.
- Support business readiness activities, including training materials, communications, and stakeholder engagement.
- Build and maintain strong stakeholder relationships, managing expectations around priorities, scope, and delivery timelines.
- Assist with project planning and delivery activities where required.
- Manage multiple initiatives simultaneously and adapt to changing business priorities.
Skills & Experience Required
- 8+ years' experience as a Business Analyst within complex business and technology environments.
- Strong experience in business process analysis and process mapping using Microsoft Visio.
- Proven ability to gather, analyse, and document business and functional requirements.
- Experience facilitating workshops and engaging with stakeholders at all levels.
- Strong understanding of Jira, user stories, and Agile delivery practices.
- Experience supporting testing activities, including UAT.
- Ability to work effectively across business and technical teams.
- Excellent communication, stakeholder management, and documentation skills.
- Strong organisational skills with the ability to manage multiple priorities and deliverables.
Desirable
- Experience within insurance, financial services, or other regulated environments.
- Exposure to business transformation, process improvement, or technology change programmes.
- Experience supporting projects across the full delivery lifecycle.
- Proactive, self-motivated, and delivery-focused.
- Strong analytical and problem-solving skills.
- Adaptable and comfortable operating in fast-paced environments.
- Collaborative approach with a strong sense of ownership and accountability.
- Eager to learn and contribute to continuous improvement initiatives.
Title: Senior Business Anallyst
Location: Dublin - Hybrid
Client Industry: Insurance
Ref ID
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
