Regional Director- Home Care
One of the most trusted and innovative in-home care companies, providing high-quality, customized, professional caregiving services to seniors and children/adults with developmental disabilities. If you are looking for a fulfilling opportunity, teammates you'll enjoy working with and a company you can grow with -- you've found your future home.
Ranked on the INC 5000 list of America's Fastest Growing Companies for six consecutive years, and most recently, the company's Co-Founders, received the Entrepreneur of the Year award in 2017! Continues to be recognized by various local and national, prestigious institutions, including Forbes Magazine’s annual ranking of America’s Most Promising Companies -- a list of 100 privately held, high-growth companies with bright futures. While recognition in the community is important, the company truly pride themselves on having established an energetic company culture, celebrating individual achievements while promoting personal and professional growth.
2018 marks their 10-year anniversary, and since opening their doors they have expanded to 16 locations throughout California, Arizona and Texas.
The company is seeking an energetic, driven, and passionate leader to play a key role in our company’s growth. They have an opening for a Regional Director, Operations in our Senior Care Division. This is a full time, exempt level position in our El Segundo office.
How will you contribute?
- Oversee the day-to-day management of the Senior Care division’s operations and ensure high quality care delivery
- Manage, train, and motivate Operations Managers and care delivery teams
- Ensure profitability, efficiency, and compliance (i.e. monitoring direct labor and caregiver pay rates, minimizing unnecessary costs, etc.)
- Develop strategies to improve client retention and increase quality care
- Analyze operational key performance indicators (KPIs) and develop relevant goals and action plans
- Participate in long-term business planning and performance-based compensation planning
- Advise Operations Managers on labor issues including safety, employee relations, scheduling, training, investigations, etc.
- Formulate and improve business processes and policies in support of organizational goals
- Maintain strong inter-departmental communication and ensure streamlined execution of service
- Monitor and report on operating costs, make recommendations, and implement solutions
- Oversee proper interviewing, selection, and training of new employees as well as coach and evaluate staff on performance management
- Counsel on escalated client/legal situations in a timely manner
- Promote and set a positive, safe, and fun cultural tone in the organization
What does it take to become a member?
- Bachelor’s degree in Business Administration or related field
- 5+ years of management experience
- History of leading successful teams and exceeding goals
- Demonstrate a high level of interpersonal skills to handle sensitive and confidential matters
- Proven leadership and development skills
- Excellent verbal and written communication skills
- Familiar with applicable industry laws and legislation
- Proficient in Microsoft Office: Word, Excel, Outlook, PowerPoint
- Available outside of normal business hours for emergencies and staff support
Why should you apply?
- Stocked office with food/snacks/drinks. We often have company lunch/dinners/happy hours and team building events
- Medical, dental, vision, life insurance, 401K, LTD, FSA, and other voluntary benefits – including Pet Insurance!
- Fitness reimbursement program
- Education Assistance program
- Volunteer paid-time off to give back to the community
- Corporate Perks – receive a variety of discounts and special offers for Department Stores, Travel, Dining, and More!
- Fun, upbeat, fast-paced environment
- 15 days of PTO as well as your Birthday off!
- Verizon and Sprint Discount
