We are seeking an experienced Quality Assurance and Quality Control (QA/QC) resource to perform hands-on testing and help advance automation, digital accessibility, and quality controls across our Corporate Websites in Wilmington, DE area
Responsibilities
This individual contributor will execute functional, regression, accessibility, and automated testing; develop and maintain automation solutions; document results; and partner with Business Analysis, Platform, Development, Content Production, Risk and Controls, and business stakeholders to support reliable, accessible, and compliant digital experiences.
- Execute functional, regression, integration, accessibility, link, analytics, and release-readiness testing across Corporate Websites.
- Design, build, maintain, and run automated test scripts and quality checks to improve coverage, reduce manual effort, and increase testing efficiency.
- Identify practical opportunities to automate repeatable QA/QC activities and support implementation of approved automation and AI-enabled solutions.
- Perform accessibility scans and manual validation, document findings, and support remediation in alignment with firm standards and WCAG requirements.
- Create test plans, test cases, test data, and testing evidence based on business requirements, technical changes, and risk considerations.
- Log, triage, track, and retest defects; coordinate with cross-functional partners to support timely resolution and confirm remediation.
- Embed quality practices throughout the delivery lifecycle by participating in requirement reviews, refinement, testing, release validation, and post-release monitoring.
- Maintain QA/QC procedures, testing documentation, control evidence, and audit-ready records.
- Monitor automated testing and quality tools, investigate failures, and recommend improvements to scripts, workflows, and testing processes.
- Prepare quality metrics and reporting on test execution, defect trends, automation coverage, accessibility findings, and operational risks.
- Collaborate with employees, contractors, technology teams, and external providers supporting testing, accessibility, remediation, and automated quality solutions.
- Contribute to continuous improvement by sharing technical knowledge, documenting reusable practices, and supporting adoption of consistent QA/QC standards.
Skills Required
- Hands-on experience executing testing across the software development lifecycle, including test planning, test case development, defect management, and release validation.
- Hands-on experience developing, maintaining, and executing automated tests for web or digital platforms.
- Working knowledge of web technologies, application testing, quality engineering practices, and continuous improvement methods.
- Experience interpreting business and technical requirements and translating them into risk-based testing scenarios.
- Working knowledge of Agile delivery practices and tools such as JIRA and Confluence.
- Experience producing quality metrics, test results, and clear documentation for technical and business stakeholders.
- Understanding of risk, controls, testing evidence, documentation, and compliance expectations in a controlled environment.
- Strong analytical, problem-solving, communication, and collaboration skills, with the ability to manage assigned work independently and escalate risks appropriately.
- Experience testing large-scale websites or digital platforms, including Adobe Experience Manager (AEM).
- Knowledge of digital accessibility standards, including WCAG, accessibility testing techniques, and remediation practices.
- Experience using accessibility scanning tools, link validation tools, analytics validation tools, or similar digital quality platforms.
- Experience with test automation frameworks, scripting, API testing, or continuous integration and continuous delivery (CI/CD) practices.
- Experience applying AI-enabled capabilities or other emerging technologies to improve testing efficiency and quality outcomes.
- Experience supporting quality assurance in a regulated or highly controlled environment.
- Relevant certifications in Quality Engineering, Agile, Accessibility, Cloud, or related technology disciplines.
- Demonstrated contributions to measurable improvements in testing coverage, automation, accessibility, defect prevention, or operational efficiency.
Education & Work Experience
- 5+ years of experience in Quality Engineering, QA/QC, Test Automation, software testing, or a related technology field.
- Bachelor's degree in Computer Science, Engineering, Information Systems, Technology, or a related discipline, or equivalent practical experience.
Title Quality Assurance and Quality Control (QA/QC)
Location Wilmington, DE
Client Industry Fintech
Compensation $55/hr
Ref ID 1690582
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
