Dublin (Hybrid) | Contract - Initial 6 months
Financial Services
We have partnered with our client in their search for a Payments Technical Analyst to support delivery across financial crime and customer service operations within a payments environment.
This role is focused on technical implementation rather than regulatory interpretation, working across operations, engineering, and product teams, with strong exposure to payments investigations, workflows, and customer outcomes. Open Banking experience is a strong plus.
Responsibilities
- Gather and document requirements across payments, financial crime, and customer support
- Translate business needs into technical and functional specifications
- Partner with engineering teams on implementation and delivery
- Support payments investigations, incident analysis, and issue resolution
- Collaborate with customer service teams to improve processes and tooling
- Assist with UAT, defect tracking, and production support
Must Have Experience
- Proven experience in payments within financial services
- Strong background in technical analysis / system implementation
- Exposure to financial crime processes (e.g. monitoring, investigations)
- Experience supporting customer service operations in payments
- Experience with APIs / integrations
Desirable
Education & Work Experience
- Delivery‑focused and hands‑on
- Strong stakeholder communication
- Detail‑oriented and analytical
- Comfortable in a fast‑paced FS environment
Title: Payments Technical Analyst
Location: Hybrid - Dublin - 3 days per week onsite
Client Industry: Financial Services
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
