The Market Data Application Support Analyst is a technical role focused on supporting market data applications and data feeds. The team operates as a cross-business technology unit, collaborating with counterparts in APAC, EMEA, and NA through a follow-the-sun model. The role emphasizes issue resolution, process sharing, and product rollouts, supporting all lines of business across various asset classes.
Responsibilities
- Coordinate vendor software packaging, including scripting, QA testing, and production release.
- Proactively monitor the environment, manage changes, and deliver projects.
- Participate in reviewing hygiene metrics and processes for continuous improvement.
- Manage daily operations, incident resolution, and change management activities.
- Collaborate with plan/build & engineering teams for smooth transitions from project to business as usual.
- Partner with vendors to drive technical strategy and application delivery
- Full ownership, accountability, and hold external vendors accountable on root causes when issues arise
Skills Required
- Provide support for core Market Data services/applications, including Open Bloomberg, LSEG Workspace, FactSet, Arcontech Excelerator, Market Axess, and others.
- Offer technical support for a wide range of broker and trading applications including Tradeweb, ICAP, Brokertec, Tullet Prebon, and Tradition
Education & Work Experience
- Bachelor's Degree or equivalent experience
- 3+ years of experience
Title Market Data Application Support Analyst
Location NYC
Client Industry FinTech
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
