We have partnered with our client in their search for a Credit & Collections Manager for a 6-month engagement with potential for extension or conversion. This role is based in Bolingbrook with an onsite requirement Tuesday through Thursday.
Responsibilities
Lead, coach, and develop a Credit & Collections team, including a Supervisor and Credit Representatives, with a focus on improving team morale, employee performance, and collaboration.
Oversee daily credit and collections operations, including credit risk assessments, credit limits, delinquent accounts, customer escalations, and DSO management in a high-volume B2B environment.
Partner with Sales, Finance, and other departments to resolve complex customer issues, improve collections processes, and support automation and continuous improvement initiatives.
Skills Required
Proven leadership experience managing Credit & Collections or Accounts Receivable teams in a high-volume environment.
Strong understanding of B2B credit risk, collections strategies, aging reports, credit limits, and customer account management.
Excellent communication, problem-solving, and people management skills with experience developing employees, resolving conflicts, and driving process improvements.
Education & Work Experience
Bachelor's degree in Business, Accounting, Finance, or related field, or equivalent relevant work experience in lieu of a degree.
3+ years of management experience in Credit & Collections, Accounts Receivable
Experience managing high-volume B2B collections, credit evaluations, and customer portfolios. Familiarity with D&B, HighRadius, or similar credit and collections tools preferred.
Manager, Credit & Collection
Bolingbrook, IL
Retail
$50-65/hr
Ref ID 1691177
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
