Lucas Group has partnered with a Cannabis based company who is looking for a Key Account Manager. Every decision this company makes—from production strategy to design—is guided by their three core values: Environmental Awareness, Community Partnership, and Personal Well-Being.
The Key Account Manager, for bulk sales, will be responsible for managing the top bulk customer accounts in our company. This person will build and maintain a strong relationship with the client and serve as the primary point of contact for all key client matters.
Key Responsibilities
- Manage an existing book of business as well as bring in new business from existing clients or contacts and develop new relationships with potential clients.
- Develop trust relationships with a portfolio of major clients to ensure account health and growth.
- Document client demand in clear detail and communicate that demand to Sourcing department to ensure a perfect product-market fit.
- Acquire a thorough understanding of key customer needs and requirements to be able to anticipate client needs.
- Negotiate contracts with clients and establish timelines.
- Collaborate with sales team to maximize profit by up-selling or cross-selling.
- Support and contribute to sales strategies to accommodate corporate goals.
- Communicate with the sourcing, inventory, and logistics teams to ensure accurate order fulfillment in a timely manner.
- Quickly resolve any issues and problems faced by customers and deal with issues appropriately to maintain trust.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
- Professionally represents the company and brand at industry events.
- Other responsibilities as assigned by manager.
Do you have?
- Bachelor’s degree from a four-year college or university.
- 5+ years of sales account management or related experience.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills, ability to multitask, prioritize and manage time efficiently.
- Proven ability to problem solve and negotiate
- Must be 21 years of age or older.
The Ideal Candidate
- Driven, motivated and passionate about life inside and outside of work.
- Focused on creating solutions, growth and systems in a startup environment.
- Able to lead teams in a way that inspires organizational growth and empowers employees.
- Able to creatively problem solve and remain calm under challenging conditions.
- Expert business administration and managerial skills to control costs and optimize efficiency.
