We have partnered with our client in their search for a Business Analyst to work remotely.
Responsibilities
- Business Analysis and Requirements Elicitation: Partner with stakeholders to understand business needs, gather requirements, and translate them into actionable solutions that enable AI and automation.
- Process Redesign and Value Stream Mapping: Support process analysis and redesign to identify inefficiencies, implement improvements, and document optimized workflows.
- Human-Agent Collaboration Design: Contribute to designing workflows that integrate automation with human expertise to ensure quality and compliance.
- Data-Driven Decision Support: Use metrics and data to assess performance, measure automation impact, and guide improvement decisions.
- Change Management and Stakeholder Engagement: Support communication and training efforts that help teams adopt new digital and agentic processes effectively.
Skills Required
- Experience or knowledge in legal, content, or operational environments is preferred, with the ability to apply business analysis skills in structured or regulated contexts.
- Hands-on experience supporting process redesign and automation using AI, low-code, or workflow tools.
- Strong analytical and problem-solving skills with the ability to interpret data and propose practical solutions.
- Understanding of agentic and AI-enabled systems and interest in AI-driven transformation.
- Use AI tools to support analysis, documentation, and ideation, improving speed and accuracy in deliverables.
- Experiment with AI features to explore opportunities for workflow improvements.
- Familiarity with Lean or Six Sigma methods for process improvement.
- Clear communicator with strong collaboration and organizational skills.
- Proven adaptability and eagerness to learn new technologies.
- Commitment to responsible and ethical AI use in operational contexts.
Education & Work Experience
- Bachelor's degree in a related field such as Business, Technology, or Operations.
- Two to five years of experience in business analysis, process improvement, or digital transformation.
Title Business Analyst
Location Remote- EST
Client Industry Legal and Professional
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
