IT Support Engineer

Korn Ferry is currently supporting a client with a short-term IT Support requirement based onsite in Co. Galway.

We're looking to speak with IT Support Analysts / IT Support Technicians who are available immediately or at short notice for a 3-4 month onsite contract.

This role would suit someone with Level 1 or Level 2 support experience who is comfortable in a hands-on onsite IT operations environment.

Role focus:

• Providing onsite IT support across the service desk / IT operations environment
• Installing, configuring and troubleshooting end-user workstations and mobile devices
• Supporting Windows desktop environments
• Installing and supporting printers
• Reinstalling Windows operating systems where required
• Supporting basic networking issues across LAN, VLAN, WAN, IP, DNS and DHCP
• Working closely with the internal IT team to maintain required desktop service levels

Ideal background:

• Experience in IT support, desktop support, deskside support, service desk or field support
• Good working knowledge of Windows environments
• Basic networking knowledge across IP, DNS and DHCP
• Comfortable with hardware setup, troubleshooting and onsite user support
• Strong problem-solving and communication skills
• IT qualification preferred
• Available to work fully onsite in Galway

This is a 3-4 month contract, fully onsite, and would suit someone available immediately or at short notice.

About Korn Ferry

Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com