We have partnered with our client in their search for a Support Engineer. This role requires a well-rounded individual with expertise in various IT systems and a customer-focused approach.
Key Responsibilities:
• Provide comprehensive support for Office 365, Azure Entra ID, and Intune, including user account management and troubleshooting.
• Manage Active Directory, group policies, and access control.
• Assist with basic networking tasks and ensure smooth connectivity.
• Set up and troubleshoot VPN configurations for remote users.
• Collaborate with the app development team, providing support and understanding of development cycles.
• Leverage any experience with ERP systems (such as SAP) for user administration and support.
• Provide on-call support as needed and ensure high availability for IT-related issues.
• Utilize VMware or server administration skills to support infrastructure as needed.
Qualifications:
• Proven experience with Office 365, Azure Entra ID, Intune, and Active Directory.
• Basic understanding of networking and VPN configuration.
• Familiarity with development cycles or app development processes.
• Experience with ERP systems (e.g., SAP) for user administration is a plus.
• Knowledge of VMware or server administration is highly desirable.
• Strong problem-solving abilities and a proactive approach to IT support.
Title: Support Engineer
Location: Miami, FL
Client Industry: Oil and Gas
Compensation: $65-75 hour
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