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IT Helpdesk Technician

Date Posted: 11/20/2023

Job #1663804
Dallas, Texas

Downtown Dallas, TX
$25/hr +

Korn Ferry Interim is hiring for two IT Helpdesk Technicians. This is a great opportunity for someone who wants to get their foot into the door with an established, enterprise IT department.

What You'll Do:

  • Provide excellent customer service and support to local and remote users
  • Assist Senior IT Support team members with managing project tickets
  • Troubleshoot basic end user connectivity and account creation/resets
  • Make outbound calls to follow up with users and ensure resolution satisfaction
  • Respond to phone calls and email requests in a timely manner
Skills/Experience You'll Need:
  • 3+ years of corporate IT Support experience (or related internship etc)
  • Basic IT systems and technology knowledge in a Windows environment
  • Basic Office product suite experience
  • Excellent customer service skills
  • Ability to ramp up quickly
  • Ability to work independently

Apply Now

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