| Job Summary: We are seeking a highly capable Automation & AI Consultant to lead the design and delivery of intelligent automation solutions within GTE Customer Operations. This role combines technical expertise with delivery leadership, requiring close collaboration with software developers, Solutions Engineers, and customer leadership to drive impactful automation initiatives. Key Responsibilities: * Work with a team of software developers in delivering automation and AI solutions. * Collaborate with Solutions Engineers to architect scalable and secure automation frameworks. * Engage with customer leadership to identify, propose, and present automation use cases and their business benefits. * Analyze operational workflows to uncover automation opportunities. * Develop and deploy AI-driven solutions using platforms such as UiPath, Python, and AWS. * Create proof-of-concepts and prototypes to validate solution feasibility. * Ensure performance, reliability, and maintainability of deployed solutions. * Provide documentation, training, and post-deployment support. * Work with engineers to design solutions involving AI using Liberty's Large Language Models, Copilot and other AI solutions. Required Skills & Qualifications: * Proven experience in automation platforms (e.g., UiPath, Blue Prism). * Preferred programming skills in Python and SQL; familiarity with AI/ML frameworks, AWS Cloud solutions * Experience leading technical teams and managing delivery timelines. * Excellent communication and stakeholder engagement skills. * Ability to translate business needs into technical solutions. Preferred Experience: * 10+ years in automation, AI, or related consulting roles. * Experience in service delivery environments. * Exposure to cloud platforms (AWS preferred) |
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| Enable Skills-Based Hiring | No | ||
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Automation & AI Consultant | ||
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Manager Intake Call Notes: Bill Rate: $90 /hr. Location: Hybrid/Remote available, Portsmouth, NH Are you only looking for candidates in the Portsmouth, NH area that are able to work hybrid? - No candidates may work remote or hybrid depending on location. Duration: Contractor (12 months) Is contract to hire a possibility? - No What are the interview details (how many)? - 2 virtual interviews What are the most important skillsets? - 10+ years Technology experience with Automation - Experience leading teams and delivering tech solution - Review processes and propose automation solutions What are the most important tech skillsets? - Automation UiPath, Java, AWS based cloud applications - Familiarity with AI solutions, Copilot - Expertise leading SDLC and Agile processes Can you please tell me what the day to day will look like for this contractor? - This role will be to work with the Customer Operations AI and Automation team - Day to day they will work on implementing Automation solution for IT and UX operations - Collaborate with Solutions Engineer and other contractor software engineers - Work with enterprise UiPath and automation teams to implement solutions for CustomerOps - Report and track status for COUX Manager |
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
