We have partnered with our client in their search for a VOIP Network Engineer for a 12+ month contract. Responsibilities:
Configure and maintain Voice and Video communication systems, provision new user accounts and provide support.
Diagnose and resolve VOIP related issues, including call quality problems, call drops, connectivity issues.
Monitor network traffic to identify and resolve performance bottlenecks, generate health and call statistic reports.
Implement and enforce security measures to protect the VOIP system.
Provide training and tech support to end-users, assisting phone configuration and troubleshooting.
Maintain comprehensive documentation of configuration, changes, troubleshooting procedures.
Collaborate with service providers and vendors for support, maintenance, upgrades.
Skills Required:
Wireshark experience is required.
VOIP Protocols: In-depth knowledge of VOIP protocols like SIP (Session Initiation Protocol), RTP (Real-time Transport Protocol), Codecs, SIPREC, WebRTC
Network Configuration: Proficiency in configuring and troubleshooting network equipment, including routers, switches, and firewalls.
VOIP Software and Hardware: Familiarity with VOIP systems and platforms, such as Cisco CallManager, Asterisk, or other VOIP solutions.
Quality of Service (QoS): Understanding of QoS principles, MOS to ensure voice quality over IP networks.
Security: Knowledge of VOIP security best practices and the ability to identify and address security vulnerabilities.
Troubleshooting: Strong troubleshooting skills to diagnose and resolve VOIP issues promptly.
Education & Work Experience:
Bachelor's degree or equivalent work experience
Title: VOIP Network Engineer Location: Jersey City, NJ , Hybrid – 3 Days T, W, TH Client Industry: Fintech Reference ID: 1663687
