Lucas Group is working with a dynamic leader in the field of international education— they're searching for a well rounded product leader, with a technical background and hands on experience with UX and Visual Design, always placing users first.
The client's network consists of 60 partner organizations with over 1,000 staff and 50,000 volunteers worldwide. As the Head of Digital Products, the selected candidate will be responsible for coordinating a matrix team of Product Managers and work together on developing and executing on the digital strategy.
Responsibilities:
- Coordinate matrix team consisting of five Product Managers and the maintenance and development of future and current digital products: Client's (in-house database system), Gsuite (e-mail and collaboration), Salesforce (lead management operations), Wordpress (external websites), Workplace by Facebook (internal communication), and more.
- Develop and execute digital strategy for the organization. Rethink the current digital architecture including defining the role and future of the in-house database system.
- Manage vendor relationships, including outsourced IT operation—approximately 10 FTE.
- Together with Product Managers, work with all relevant stakeholders to identify and develop features that support the customer journeys for external audiences and/or operational efficiencies for internal operations.
- Work closely with the Data Protection Officer and be an active member of the data protection team, to ensure that adequate organizational and technical measures are in place to safeguard personal data and comply with data protection laws and policies.
Specialties:
- Advanced skills in different areas of Product and Project Management
- Experience working with Agile enabled development teams
- Strong understanding of User Experience Design
- Extensive experience working and managing cross-functional teams, preferably at an international level
- Preferably Certified as Scrum Product Owner (CSPO) and Scrum Master (CSM)
- Proven ability to drive large complex projects with a track record of achievement
- Experience in team management
- Strong technical background and analytical skills with the ability to learn quickly
- Experience in managing .NET, Wordpress and Salesforce environments, along with G Suite administration, and in working with data analytic tools
- Fluent in English, with excellent oral and written communication skills.
- Travel abroad may be required
