Position Overview:
We are seeking a highly motivated and detail-oriented Fractional Billing and Operations Project Manager to join our team in Providence, RI. This role is ideal for a professional with a strong background in billing operations and project management, particularly within IT services or managed service provider environments. The successful candidate will play a key role in streamlining billing processes, managing operational projects, and fostering stakeholder trust.
Key Responsibilities:
- Lead and manage billing operations projects from initiation to completion.
- Collaborate with internal teams to ensure accurate and timely billing.
- Review and manage client contracts to ensure billing alignment and compliance.
- Identify and implement process improvements to enhance operational efficiency.
- Serve as a liaison between finance, operations, and client-facing teams.
- Build and maintain strong relationships with stakeholders across departments.
- Provide regular updates and reporting on project status, risks, and outcomes.
Preferred Experience:
- Experience with AutoTask PSA or similar Professional Services Automation tools.
- Prior work in or with an IT Managed Services Provider.
- Familiarity with contract management and billing systems.
Must-Have Qualifications:
- Proven project management skills with the ability to drive results.
- Strong work ethic and a results-driven mentality.
- Excellent interpersonal skills and the ability to gain and manage stakeholder trust.
- Detail-oriented with strong organizational and analytical abilities.
