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Field Service Engineer (Closed)

Date Posted: Jun 30, 2020

Job #1575075
Permanent
American Canyon, California, United States
Professional

* This company is specifically seeking candidates with military experience. * 


  • Assist with mechanical and electrical inspection and troubleshooting of instrumentation.
  • Computer/software configuration and integration with auxiliaries, inspection cameras, etc.
  • Repair, service and perform preventative maintenance on BioDot instruments.
  • Customer interaction specifically to train instrument operation and maintenance.
  • Field Service travel for installation, preventative maintenance and service of instruments customer locations and internally service equipment.
  • Respond to online technical support inquiries, including direct interaction with customers by email and phone.
  • Follow protocols to measure instrument performance such as accuracy or precision of motion, dispensing, cutting, and/or lamination.
  • Work as part of a cross-functional global support team which includes daily interaction with design engineers, mechanical and electrical engineers, production personnel and sales team members.