* This company is specifically seeking candidates with military experience. *
Assist with mechanical and electrical inspection and troubleshooting of instrumentation.
Computer/software configuration and integration with auxiliaries, inspection cameras, etc.
Repair, service and perform preventative maintenance on BioDot instruments.
Customer interaction specifically to train instrument operation and maintenance.
Field Service travel for installation, preventative maintenance and service of instruments customer locations and internally service equipment.
Respond to online technical support inquiries, including direct interaction with customers by email and phone.
Follow protocols to measure instrument performance such as accuracy or precision of motion, dispensing, cutting, and/or lamination.
Work as part of a cross-functional global support team which includes daily interaction with design engineers, mechanical and electrical engineers, production personnel and sales team members.