Escrow Assistant
About the Role
We are seeking a detail-oriented Escrow Assistant to support the administration of mortgage escrow accounts. This role assists with escrow setup, analysis, payments, and customer inquiries while ensuring accuracy and regulatory compliance.
What You'll Do
- Assist with escrow account setup, maintenance, and reviews
- Support escrow analysis, reconciliations, and discrepancy resolution
- Process property tax and insurance payments accurately and on time
- Respond to escrow-related inquiries from customers and internal teams
- Maintain accurate records within mortgage servicing systems
- Ensure compliance with RESPA, CFPB, and applicable state requirements
What We're Looking For
Required Qualifications:
- High school diploma or equivalent (Bachelor's degree preferred)
- 0-5+ years of experience in escrow, mortgage servicing, or related field
- Strong attention to detail and organizational skills
- Effective communication and customer service skills
- Ability to manage multiple priorities and meet deadlines
Preferred Qualifications:
- Experience with escrow analysis, reconciliation, and reporting
- Knowledge of Texas property tax and insurance requirements
- Experience with mortgage servicing platforms such as MSP, Encompass, or similar
- Familiarity with RESPA and CFPB regulations
- Detail-oriented with strong accuracy
- Analytical and problem-solving mindset
- Customer-focused and collaborative
- Comfortable working in a fast-paced environment
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
