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DOCKETING COORDINATOR (WASHINGTON, DC)
Our law firm client is seeking a Docketing Coordinator. This is a non-exempt position, primarily responsible for docketing database accuracy and integrity and mentoring and training of the docketing specialists. The position reports to the Docketing Manager.
RESPONSIBILTIES:
- Initial contact for assigned team for general inquiries and requests received from department and other firm members.
- Review and monitor case history in the firm's docketing systems on a daily basis, including the supervision of data entry, analysis and calculation of due dates for all incoming firm correspondence and PTO filings.
- Review and consolidate dual docket systems; research discrepancies and analyze the cause of discrepancies and discuss the same with team members and docketing managers.
- Troubleshoot solutions and corrections as needed, which may include file review, mail review, and/or communication with department staff including management, legal professionals, third party vendors and IT department personnel, as necessary in accordance with department service level agreements.
- Generate and proof for quality all routine and special docket reports as necessary, including general docket reports, daily audit reports, status reports, discrepancy reports, annuity reports, etc.
- Dedocket/Redocket dates in compliance with established firm docket clearing procedures and the firm's Last Day List prevention initiative.
- Maintain advance knowledge of U.S. and foreign patent prosecution laws, rules and regulations.
- Mentor new team members and help to promote a high level of accuracy, efficiency and integrity of the firm's docket systems.
- Provide training and orientation to new and existing employees regarding departmental/firm procedures and the use of department systems on an ongoing basis.
- Assist with the preparation and updating training materials for the department.
- Make recommendations regarding process and procedure improvements as needed.
- Draft correspondence and communications relating to docketing systems as necessary.
- Provide assistance for special department projects as assigned, including assisting in the review and data entry of new/transfer-in U.S. and foreign, patent, trademark, and litigation case data and auditing case details as necessary.
- Assist as a backup to department supervisor/manager and in other areas of the Docketing Department as necessary.
- Miscellaneous other duties as assigned by management.
- Maintain strict confidentiality of all documentation processed in the Docketing Department.
REQUIREMENTS:
- Seven years of IP experience, five years of U.S. and foreign patent and trademark experience.
- College graduate preferred.
- Combined training, education and work experience will be considered in lieu of a degree.
- Previous supervisor or team lead experience.
- Highly motivated, pleasant and professional individual.
- Performs well under pressure, working efficiently and productively during peak and non-peak periods.
- Must be a team player capable of working effectively with all levels of staff.
- Strong analytical, attention to details, problem solving, time management and communication skills needed.
- Should possess strong computer, administrative, organizational, customer service and research skills and be capable of working at a fast pace.
- Must be able to exercise initiative and sound, independent judgment.
- Excellent written and verbal communication skills.
- Knowledge of Windows-based software applications and document management systems.
- Capable of working independently with minimum supervision.
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