Lucas Group has partnered with a Disability Benefits Company. We are seeking a Collections Manager, to build and manage a collections team in Las Vegas.
Responsibilities:
Develop and maintains collections policies and practices.
Oversees daily collection activity to determine potential problems
Maintains close monitoring of all accounts through aging reports.
Forecasts weekly and monthly bad debt expense.
Assures prompt collection of Accounts Receivable to maintain the company's cash management goals.
Work cross functionally with department supervisors and 3rd party partners, Collection Agencies, Attorneys, and customers, as needed.
Negotiate payment arrangements with delinquent customers.
Ensures prompt follow up on problem accounts
Manages, trains and leads Collections staff of 3-5
Maximizes cash collection of receivables, minimizes bad debt losses, and develops effective customer relationships.
Ensure accurate communication to senior leadership regarding significant Credit and AR matters.
Collects and compiles data on prospective customers to establish financial risk involved.
Maintains updated credit records on the current customer base, account status and terms in QuickBooks.
Responsible for determining strategy for collecting from delinquent and financially distressed customers and initiating credit holds/releases.
Responsible for daily approval of cash receipts posting and continual review of cash collection.
Daily bank deposits and related documentation.
Analyzes the collection efforts of agencies, review bills for accuracy and make recommendations for changes, when necessary.
Other duties and projects as assigned
Requirements:
Bachelor's degree in accounting or a related field.
6+ years of experience and 2+ years of managerial experience
Previous experience with B2C/customer collections required
Knowledge of bankruptcy and collection laws
Advanced working knowledge of Excel and Outlook.
Prior experience working with QuickBooks preferred.
Excellent negotiation skills
Financial analysis skills, and ability to interpret and analyze numerical data
Leadership skills to include customer service focus, planning, organization and effective communication
