We have partnered with our client in building automation on their search for a Cash Application Specialist. The Cash Application Specialist is responsible for processing customer payments and accurately recording them in their respective accounts. Verify that the amounts posted in the company's ERP system match the deposits made into the company's bank accounts to maintain financial accuracy. Promptly and precisely posting daily cash receipts while ensuring the reconciliation of posted amounts in the ERP system with multiple bank deposits.
Accurately record customer payments in the company's ERP system.
Verify that posted amounts match bank deposits and provide periodic updates to management.
Maintain and organize remittance advice from customers, including retrieving data from customer portals.
Contact customers for remittance advice as needed, particularly for credit card payments.
Document notes for short pays and disputes in the ERP system and notify the collection team of significant issues.
Process customer account adjustments following company policies or management instructions.
Maintain records, categorized by date and type (Lock Box, ACH, etc.), in line with company Work Instructions and update them daily to meet SLAs.
Immediately communicate chargebacks (e.g., NSF checks) to management and the collection team.
Review and verify past payment applications for accuracy when directed by management, including retrieving check copies and remittance documentation.