Title: Business Systems Analyst – Real-Insight / Originations (Multifamily)
Location: Hybrid – Baltimore, MD (preferred) - Remote considered for the right candidate
Client Industry: Financial Services/ Real Estate Finance
Compensation: $35/hr - $45/hr
We have partnered with our client in their search for a Business Systems Analyst – Real-Insight Originations (Multifamily). This role requires deep expertise in Real-Insight originations software and a strong understanding of the multifamily lending business. This role will lead cross-functional projects from planning to implementation, acting as the liaison between business stakeholders and technical teams. The ideal candidate brings a blend of technical skill, industry insight, and project leadership experience to ensure SaaS platforms support key business processes and regulatory requirements.
Responsibilities
Lead the execution of complex projects from proposal through post-implementation, acting as the primary liaison between business users and technical teams.
Prepare comprehensive and well-documented functional specifications, test plans, and test scripts; execute test cases to validate solutions.
Facilitate meetings with business stakeholders to gather and clarify requirements regarding application functionality, user interface expectations, and process improvements.
Provide mentorship to junior analysts by assisting in application training, research analysis, and implementation methodology.
Serve as project lead to ensure deliverables are met, including test plans, specifications, documentation, and reporting.
Coordinate and manage post-implementation activities including feedback gathering, issue resolution, and lessons learned documentation.
Participate in enterprise-wide initiatives including system conversions, acquisitions, or compliance-driven projects, assessing application impacts.
Develop and manage project estimates and timelines; contribute to financial and resource planning including capital/expense budgeting.
Act as a Test Coordinator for initiatives involving multiple systems or integrations; monitor testing progress, validate outcomes, and ensure regulatory alignment.
Document and maintain system architecture diagrams, functional specifications, and support documentation to ensure system integrity and knowledge continuity.
Review and ensure change requests are accurately documented, prioritized, and resolved to meet business and technical requirements.
Coordinate with development, infrastructure, and QA teams to ensure application changes meet internal standards, regulatory compliance, and business needs.
Promote collaboration across business units and IT to assess, recommend, and implement systems or enhancements aligned with strategic objectives.
Ensure adherence to corporate risk, compliance, and internal control standards throughout the application lifecycle.
Foster a culture that supports diversity, inclusion, and a positive brand reputation.
Skills Required
Deep expertise in Real-Insight SaaS-based originations software and its use in multifamily business processes.
Strong capabilities in documenting business requirements, system specs, and data mappings across complex applications.
Proven experience in facilitating cross-functional collaboration and translating business needs into technical solutions.
Advanced analytical, problem-solving, and troubleshooting skills with attention to detail.
Excellent communication, time management, and organizational abilities.
Ability to manage and prioritize multiple projects and deadlines concurrently.
Knowledge of project lifecycle methodologies, risk management, and system integration best practices.
Experience mentoring junior staff and coordinating application-level testing efforts.
Education & Work Experience
Bachelor’s degree preferred
Minimum of 4 years experience in operational, business analysis, and systems development
Experience supporting enterprise applications within real estate finance or origination environments
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