Our client, a fintech startup, is seeking a Banking Operations Leader to build and lead the operational foundation of a rapidly growing financial organization. This is a hands-on role for a leader who thrives in fast-paced, evolving environments and enjoys creating scalable processes from the ground up. The role will own end-to-end banking operations, including payments, compliance, reconciliations, and the management of partner bank relationships.
This is a W2 hourly interim opportunity through Korn Ferry and will requires 1-2 days onsite in the Palo Alto, CA area.
Key Responsibilities:
Operational Setup & Infrastructure:
Design and build core banking operations processes and infrastructure
Establish scalable workflows to support growth
Payments & Transaction Management:
Oversee payment operations across banking rails (ACH, wires, cards, etc.)
Ensure accurate, timely transaction processing
Compliance & Risk Management:
Partner with compliance and risk stakeholders to ensure adherence to regulatory requirements
Support audits, controls, and risk mitigation efforts
Reconciliation & Financial Controls:
Own daily reconciliations and exception management
Implement strong financial controls and reporting processes
Customer Operations & Support:
Support customer-facing operational processes as needed
Ensure high service levels and issue resolution
Process Optimization & Automation:
Identify opportunities to streamline, automate, and improve operational workflows
Implement tools and processes that scale efficiently
Bank & Partner Relationship Management:
Serve as the daily operational point of contact for banking partners
Manage onboarding processes, reporting, and ongoing partner communications
Take a hands-on, "roll-up-your-sleeves" approach to operational problem-solving
Required Skills & Experience:
Strong understanding of banking rails (ACH, wires, cards, etc.)
Experience in banking operations, finance, and/or payments
Strong grasp of compliance, risk, and operational controls
Comfortable with ambiguity, rapid change, and startup-style environments
Experience building operational processes from zero and scaling them
Demonstrates a hands-on, execution-focused leadership style
Compensation: $100/hr. - $120/hr. W2
Location: 1-2 days on site near Palo Alto, CA and the remainder remote
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com
