We have partnered with our client in Electronic Manufacturing on their search for a B2B Collections Specialist. This person will be responsible for the timely collection of receivables and credit analysis relating to a defined portfolio of customers. This Credit & Collections Department role is in a very fast-paced, goal-oriented environment, within a Finance Shared Services team based in Milwaukee.
This is an exciting opportunity for a hands-on, self-starter who thrives in a team environment and has the drive to deliver exceptional result and customer service.
Responsibilities
- Reach out to customers to discuss payment arrangements for outstanding balances
- Responsible for optimizing collections and minimizing overdue accounts within the assigned portfolio
- Assess orders under credit hold and decide on the appropriate steps to take
- Thoroughly document and maintain accurate records of all collection activities
- Collaborate with a supervisor to analyze customer accounts and devise the most effective action plan
- Inform both internal and external stakeholders about required measures for debt settlement
- Adhere to established credit and collection guidelines and protocols
- Fulfill various administrative tasks as delegated within the department
Skills Required
- SAP is HIGHLY preferred
- Excellent verbal and written communication skills
- Knowledge of billing and collection procedures
- Ability to work in multiple ERP systems
- Ability to prioritize time and work quickly through your portfolio
- Strong Microsoft Windows and Microsoft Office skills
- Commitment to excellent customer service
- Strong problem-solving skills with attention to details
Education & Work Experience
- 2+ Years Commercial Collections Experience
- Associates Degree in Accounting or Business preferred
B2B Collections Specialist
Milwaukee, IL
Appliances, Electrical, and Electronics Manufacturing
Reference ID: $Job_id$
