We have partnered with our client in their search for a Application Support Engineer in Houston TX
Responsibilities
Executes small to medium projects independently with initial direction and eventually graduates to designing
and delivering projects by yourself
• Leverages technology to solve business problems by writing high quality, maintainable, and robust code
following best practices in software engineering
• Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve
problems at their root
• Recognizes the toil within your role and proactively works towards eliminating it through either systems
engineering or updating application code
• Understands observability patterns and strives to implement and improve service level indicators, objectives
monitoring, and alerting solutions for optimal transparency and analysis
Skills Required
Formal training or certification on site reliability engineering concepts and 2+ years applied experience
• Ability to code in at least one programming language
• Experience maintaining a Cloud-base infrastructure
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and
telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Familiarity with containers or a common Server OS such as Linux and Windows
• Emerging knowledge of software, applications and technical processes within a given technical discipline
(e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or
Terraform
• Emerging knowledge of common networking technologies
• Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers
and managers
• Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities
and projects
• Eagerness to participate in learning opportunities to enhance one’s effectiveness in executing day-to-day
project activities
• Ability to demonstrate and apply exis
